Does BoldReach work for hotels and banquet sales?
Run group bookings as a pipeline with the stages you configure. Enquiry forms on your site publish inline, as a popup or as a hosted link, and a new enquiry routes to a rep the moment it is submitted.
Group enquiries arrive by phone. Does that work?
Log the call as an activity on the account, so the enquiry has a history the next person can read. Duplicate detection runs on every intake, before two records exist.
How does it stop account managers competing for the same lead?
Every lead has one owner. Territory rules and five assignment strategies decide who, a rep's capacity cap stops hoarding, and a manager can force a reassignment.
Can each property keep its own records?
Several properties can run as separate workspaces in one subscription, sharing staff. Each keeps its own data, logo and document numbering unless you choose to share a module.